Privacy Policy

1. Introduction

Welcome to Xunyfia.com ("we," "our," or "us"), a provider of sports uniforms for team sports. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal Identifiers: Name, postal address, email address, telephone number, and payment information.
• Order Information: Products purchased, order history, shipping details, and team customization requests.
• Technical Data: IP address, browser type, operating system, device information, and browsing actions.
• Usage Data: Information about how you use our website, products, and services.
• Marketing Preferences: Your preferences in receiving marketing communications from us.
• Team Information: Team names, logos, player names, and numbers for customized uniforms.

3. How We Collect Your Information

We collect information through:

• Direct Interactions: Information you provide when creating an account, placing an order, filling out forms, or corresponding with us.
• Automated Technologies: As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect technical data.
• Third Parties: We may receive information about you from third-party service providers, such as payment processors or analytics providers.

4. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including customization of sports uniforms
• To manage your account and provide customer support
• To improve our website, products, and services
• To personalize your experience and deliver content relevant to your interests
• To communicate with you about orders, products, services, and promotional offers
• To protect our website, products, services, and users from fraudulent or illegal activity
• To comply with legal obligations

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted using SSL technology. While we use commercially reasonable efforts to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data.
• Right to Data Portability: You can request the transfer of your personal data to another organization.
• Right to Object: You can object to our processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us through our website. We will respond to your request within 30 days.

8. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us provide and improve our services. We use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until they expire or you delete them.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

9. Third-Party Disclosure

We may share your personal information with:

• Service Providers: Third parties who perform services on our behalf, such as payment processing, order fulfillment, and customer support.
• Business Partners: Trusted third parties who help us provide our services, such as shipping companies and manufacturing partners.
• Legal Compliance: Government authorities or law enforcement officials if required by law or to protect our rights.

We do not sell your personal information to third parties.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.